Customer Service : FAQ
Frequently Asked Questions
- How do I find a retailer near me?
Simply refer to the Where To Buy section
- How can I speak with someone at Montelle?
You can speak with someone at Montelle by calling us at 1-866-278-3739 between 9:00 – 17:00 EST
- How do I subscribe to the mailing list and newsletter?
Go to the bottom right hand side of the website to enter in your email address for latest news and offers!
- How can I submit comments and suggestions?
- How do I unsubscribe from the mailing list and newsletter?
You may opt-out of our mailing list at any time by simply following the unsubscribe instructions included in all of our emails, or contact us.
- Are there size charts for me to refer to?
Yes. Please refer to our Size & Fit section.
- What is the best way to wash my lingerie?
We recommend hand washing and hang dry. If you are using a washing machine, wash garments in a lingerie bag on delicate cycle. Never put bras in dryer.
- What if I have allergies to nickel and latex?
Montelle garments are nickel and latex free.